Update Verizon's App Right Now to Fix a Huge Call Delay Bug in Android 10


Photo: David Murphy

On the list of “annoying quirks about my device,” I suspect that having to wait anywhere from 20 to 60 seconds for a phone call to connect would be pretty high on anyone’s list. And that’s exactly the bug that some Verizon users are dealing with after upgrading to Android 10—painfully problematic delays when incoming and outgoing calls try to connect.

It’s one thing for your phone to simply not make a call when you tap a friend’s number, but this issue seems particularly frustrating in that the call appears to trigger, but you’re stuck waiting an unknown amount of time for the ringing to start. On the flip side, imagine how annoying it is for the person trying to reach you when they have to wait an absurd amount of extra time before they can talk to you on a call.

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As Android Police reports, plenty of Verizon users appear to be dealing with issue over on Google’s help forums. And Verizon, as of yesterday, rolled out an an app update that addresses the problem; make sure you’ve installed the latest version of the My Verizon app to fix this issue, if your Android isn’t already set to automatically update apps.

Prior to today, deleting the My Verizon app was the only solution users had to address this annoying problem:

Screenshot: David Murphy

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While it was also suggested that users could disable phone and call log permissions for the My Verizon app to address the issue, via Settings > Apps & notifications > See all … Apps > My Verizon > Permissions, that didn’t appear to be a universal fix for everyone:

Screenshot: David Murphy

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Screenshot: David Murphy

We’re glad to see that Verizon’s fix took a weekend’s worth of time, rather than a month, to go live. Grab it, and you should be back to making and receiving calls without having to wait an agonizing amount of time for them to actually connect.

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